Retail Marketing Manager

  • Base Salary RM4K per month plus commission and travel allowance (RM200) 
  • 3 months probation: EPF, SOCSO & other benefits upon confirmation
  • Work Location: Hybrid between Phileo Damansara & APW Bangsar 
  • 3 day HQ (Mon-Wed)10am - 6pm / 3 day Store (Thurs-Saturday) 12.30pm -7:30pm 

Job Description:
This is a hybrid hq/retail store management role, requiring skill sets in retail sales, retail management and content creation.

Retail Sales

  • Monitor sales performance and take proactive measures to drive sales, in order to meet or exceed targets.
  • Work closely with the Retail Manager to review business data and metrics (Sales targets, P&L, Sales planning, Reports etc), & to come up with sales strategies to meet business goals.
  • Ensure timely execution and tracking of planned strategies. 
  • Work closely with the Operations Team for inventory management and curation of inventory at the store.

Retail Management

  • Work closely with Retail Manager to ensure the store team is motivated, and adequately guided & trained to meet sales objectives
  • Lead by example in delivering exceptional customer service at the store, ensuring optimum customer experience, customer satisfaction and customer loyalty. 
  • Ensure that the store's visual merchandising and operational processes are compliant to guidelines.
  • Be the main point of contact to handle customer complaints and resolve issues promptly and effectively. 

Content Creation and Marketing

  • Work closely with the Marketing Team to plan and create content for PMC KL
  • Be the main point of contact for store organized events/activations. 

Requirements & Skills:

  • 6 day work week: Monday - Saturday (Sunday Off) 
  • Working hours: 

HQ  Monday - Wednesday: 10am to 6pm 
PMC KL Thursday - Saturday: 12.30pm to 7.30pm

  • At least 2 years retail experience in a leadership capacity
  • Able to work on weekends and PH according to business needs
  • Basic knowledge in Microsoft Excel
  • Skilled content creator 
  • Good interpersonal and conflict resolution skills
  • Strong leadership and management skills
  • Excellent people and communication skills

Why Join Us: 

  • Birthday Leave
  • Great Team Culture & Activities
  • Medical Claims
  • Staff Discounts