PMC Starter Kit
Welcome to PMC! Now that you're a part of the PMC Family, you need a fresh new PMC fit!. Get kits containing curated fits. We'll pick the best combo for you to break your PMC virginity!
What's in the kit?
These kits are curated and handpicked by our staff so you get the best fit for a bundled price.
How many products will I get?
For both Beginner & Advanced kits, you will receive a minimum of 2 products.
Can I pick the products I want?
Since these kits have been already curated, no you cannot pick the products you want.
What size will I get? Can I get multiple sizes?
These kits are broken down by size, so you will only receive products in your size and/or one-sized items.
Can I exchange the products?
All purchases are final. No product exchanges will be allowed unless you receive a defected item.
Have more questions? DM us on Instagram at @pestlemortarclothing
How much do I have to pay for shipping?
DOMESTIC SHIPPING (MALAYSIA)
Free domestic shipping on all orders above RM150 Malaysia wide.
Standard domestic shipping (RM10) for orders below RM150.
INTERNATIONAL SHIPPING (SINGAPORE)
Free international shipping for Singapore for orders above RM350
Standard international shipping (RM60) for Singapore orders below RM350
INTERNATIONAL SHIPPING (SEA REGION)
Free international shipping for SEA countries for orders above RM350
(Brunei, Indonesia, Thailand, Cambodia, Vietnam, Laos, Philippines, Myanmar).
Standard international shipping for SEA countries (RM80) for orders below RM350.
INTERNATIONAL SHIPPING (REST OF THE WORLD)
Standard international shipping (RM180) for orders below RM500.
Can I change my shipping option?
Please email us at email@example.com and provide us with your order number and delivery address.
When will I get my order?
For Malaysian orders, the delivery time would take approximately 3-4 working days. An additional 1-2 working days is required for deliveries to East Malaysia or rural addresses.
For Southeast Asian orders, the delivery time would take approximately 3-5 working days.
For other International orders, the shipping time would take approximately 8-10 working days and may go up to 20 business days. When international orders shipped reach the destination country, they may be subject to customs clearance procedures, which may cause delays.
Need Help Tracking Your Order(s)?
We use various shipping agents for different orders. If your tracking number looks like:
1. NVMY00SNSxxxxxxxxx (18 digits) check with Istore Isend (Malaysia Only)
2. 511xxxxxxxxxxxxx (16 digits) check with DHL E-Commerce (Malaysia Only)
3. EG636274643MY (Alphabets with digits) check with Poslaju (Malaysia Only)
Customs Duties & Taxes
Any customs or import duties that may be charged once the parcel reaches its destination country must be paid by the recipient of the parcel.
Unfortunately, we have no control over these charges and cannot advise what the cost would be as customs policies and import duties vary widely from country to country.
We suggest that you contact accept returns on parcels where customers do not want to pay customs. Please clarify these charges before placing your order with us.