Gift Card

RM50

Get a PMC gift card for your loved ones. Can be used for any occasion, even emergencies. We got you fam!

*This is not a physical product

  • After completing your purchase, you will receive your gift card code in your email within 24 hours.
     
  • This e-Gift Card is valid for 1 year and can be redeemed at Major Drop retail store in Sunway Pyramid and on our website, pestlemortarclothing.com.

  • This e-Gift Card is only applicable for Pestle & Mortar Clothing products.

  • This e-Gift Card is non-refundable and cannot be exchanged for cash in part or full after purchased.

  • Strictly no extension of the expiry date from the date of issue will be allowed.

  • The management retains the right to reject any e-Gift Card that has been tampered with or found in any way unacceptable.

  • We are not responsible if a e-Gift Card is lost, and no replacement will be provided in these circumstances.

  • Once the e-Gift Card is redeemed as Wallet Credit, it can be used in multiple transactions and the cash value will be deducted accordingly for every purchase.

  • Goods purchased are exchangeable subject to Pestle & Mortar Clothing’s exchange and return policy.

  • To check the remaining balance of your e-Gift Card or If you have any further questions please email us at support@pestlemortarclothing.com

How much do I have to pay for shipping?

DOMESTIC SHIPPING (MALAYSIA)

Free domestic shipping on all orders above RM150 Malaysia wide.
Standard domestic shipping (RM10) for orders below RM150.

INTERNATIONAL SHIPPING (SEA REGION)

Free international shipping for SEA countries for orders above RM350 (Singapore, Brunei, Indonesia, Thailand, Cambodia, Vietnam, Laos, Philippines, Myanmar).

Standard international shipping for SEA countries (RM50) for orders below RM350.

INTERNATIONAL SHIPPING (OTHERS)

Free international shipping for orders above RM500.
Standard international shipping (RM100) for orders below RM500.

Can I change my shipping option?

Please email us at support@pestlemortarclothing.com and provide us with your order number and delivery address.

When will I get my order?

For Malaysian orders, the delivery time would take approximately 3-4 working days. An additional 1-2 working days is required for deliveries to East Malaysia or rural addresses.

For Southeast Asian orders, the delivery time would take approximately 3-5 working days.

For other International orders, the shipping time would take approximately 8-10 working days and may go up to 20 business days. When international orders shipped reach the destination country, they may be subject to customs clearance procedures, which may cause delays.

Tracking Confirmation

Need Help Tracking Your Order(s)?

We use various shipping agents for different orders. If your tracking number looks like:

1. NVMY00SNSxxxxxxxxx (18 digits) check with Istore Isend (Malaysia Only)

2. 511xxxxxxxxxxxxx (16 digits) check with DHL E-Commerce (Malaysia Only)

3. EG636274643MY (Alphabets with digits) check with Poslaju (Malaysia Only)

4. For International Orders, you may check via Istore Isend or DHL Express

 

Customs Duties & Taxes 

Any customs or import duties that may be charged once the parcel reaches its destination country must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges and cannot advise what the cost would be as customs policies and import duties vary widely from country to country.

We suggest that you contact accept returns on parcels where customers do not want to pay customs. Please clarify these charges before placing your order with us.

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